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Monginis

Monginis

www.monginis.net
What is your customer experience with Monginis?

Monginis Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Monginis has 1.4 star rating based on 72 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Branding, But loss, Cake.
    Cons: Bad service, Customer service is not good, 2 pon.

  • Recent recommendations regarding this business are as follows: "Cake was made of bread 20%. Please ensure before buying it from monginis", "I will never in my life ask someone to buy a Monginis cake because I don't want what happened to me to happen to anyone else. The service was so bad and the cake was so bad, there was nothing to say.", "Okay okay", "Bad place for cakes", "Not to consume monginis product".

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Media from reviews

Monginis - Not monitored their franchisee..
Monginis - Not monitored their franchisee.. - Image 2Monginis - Not monitored their franchisee.. - Image 3Monginis - Very dirty, very stale, cake was at four o'clock and the test was not good...Monginis - Purchased your Ras malai flavoured cake - it was all cream and no three thin...Monginis - Very bad experienceMonginis - Very bad experience - Image 2
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Vikram T Kfk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ahmedabad, Gujarat

Not monitored their franchisee..

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Monginis - Not monitored their franchisee..
Monginis - Not monitored their franchisee.. - Image 2
Monginis - Not monitored their franchisee.. - Image 3

Monginis cake Shop location Shop D 60, Sneh Plaza, D-62 snehplaza, IOC Rd, Chandkheda, Ahmedabad, Gujarat 382424.

They have spoiled my daughter birthday by selling a very waste cake in the name of truffle cake , i purchased from them...only cream was inside. A very tiny amount of bread they had put..

I have attached pics how they are fooling people.

Request please take action against them, and I want my money back as they are cheaters...

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User's recommendation: Cake was made of bread 20%. Please ensure before buying it from monginis

MD K Bxo

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Verified Reviewer
| map-marker Kolkata, West Bengal

Very dirty, very stale, cake was at four o'clock and the test was not good either.

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Monginis - Very dirty, very stale, cake was at four o'clock and the test was not good...

I bought a cake from Monginis shop on 23rd February 2025 and that cake was very stale and damaged because of which I had to bear the insult. After half an hour of buying it during the party I went and gave the cake to Monginis shop.The shopkeeper said that this is the case with Monginis cake, you will not get a refund now.

Now I will never buy a Monginis hai cake in my life nor will I let anyone buy one.

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User's recommendation: I will never in my life ask someone to buy a Monginis cake because I don't want what happened to me to happen to anyone else. The service was so bad and the cake was so bad, there was nothing to say.

Dishari S

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very bad experience

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Monginis - Very bad experience
Monginis - Very bad experience - Image 2
Contains 1 confidential file for company representatives

Yesterday I purchased a packet of laddu, from NEW CHANDRA CONFECTIONERY, Bagmore Halisahar 24 parganas North in the evening when, I was going to eat one of the 6 laddu, I saw there is layer fungus, but one of them already eaten by my 87 years old father-in-law, I went to visit the store , then they realized that all the packets in display expired Days ago. They did not apologize or concern about this and insist me to take other product in exchange, but I can not agree because other product have no date, I came back in without money,

Now I decided not visit any mojinis store again

All the email id given in website of company is invalid

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Loss:
$100

Preferred solution: Apology

User's recommendation: The product of this company is equivalent to poison

Poulami B Tka

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Verified Buyer
|

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Verified Reviewer
| map-marker Kolkata, West Bengal

I didn’t receive my order and no body is picking up my call

Contains 1 confidential file for company representatives

I ordered a cake in the morning and didn't receive the cake, though the amount was deducted from my account. A full scam, not expected from Monginis.

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Loss:
$518

Preferred solution: Full refund

Anonymous
map-marker Mumbai, Maharashtra

Purchased your Ras malai flavoured cake - it was all cream and no three thin biscuit layers of then sponge, cheap hollow cake. It's the worst tasting cake that ive had.

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Monginis - Purchased your Ras malai flavoured cake - it was all cream and no three thin...

Purchased your Ras malai flavoured cake - it was all cream and only three thin biscuit layers of then sponge, cheap hollow cake.

It's the worst tasting cake that ive had.

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User's recommendation: Bad place for cakes

Akshita C Rlw

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Verified Buyer
| map-marker Aurangabad, Maharashtra

Weight issue

Contains 1 confidential file for company representatives

Pineapple cake 500gm order purchase the cake weight 440gm showing weight machine Pineapple cake 500gm order purchase the cake weight 440gm showing weight machine mongini

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User's recommendation: Okay okay

Anonymous
map-marker Belgaum, Karnataka

Pastry wasnt fresh

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I went to taloja branch cake shop

I took one pastry that wasnt fresh i asked him if it was fresh or no because previous time when i bought it wasnt fresh

I went the mext day and complained about the pastry he was so rude to me saying that it was fresh i said it wasnt and he didnt take it back also

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Aniruddha B Uec

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Verified Reviewer
| map-marker Noida, Uttar Pradesh

Foul smell in the pastry

Monginis - Foul smell in the pastry
Monginis - Foul smell in the pastry - Image 2
Monginis - Foul smell in the pastry - Image 3

I just purchased 3 Red Velvet pastries at a cost of 80rs each and found them smelly and not fresh. I asked them to replace these pastries with some fresh items, but they refused to change them.

They requested that I provide feedback first; then, they will send it to the distributor, and only then will they exchange or refund the item. This is simply ridiculous. I had always trusted Monginis, but now I will never purchase any item from them as they sell flawed products. Hence, I returned the product, and they haven't refunded me the money for my 2 returned Red Velvet pastries (80rs each, i.e.

160rs). Location: Matiala Road, Uttam Nagar, 110059.

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Avishkar K

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Verified Buyer
|

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Verified Reviewer

Very Bad Test cake

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Monginis - Very Bad Test cake
Monginis - Very Bad Test cake - Image 2
Contains 1 confidential file for company representatives

I purchased a rainbow cake from your Monginis store, but it tasted very bad. I returned the cake to your store. My family function was not enjoyable because of this.

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Loss:
$380

Preferred solution: Full refund

User's recommendation: 810814****

Anonymous
map-marker Kolkata, West Bengal

Complain regarding Food product

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This is to notify you that me Snehasish Dhar residing at 4/44 A Netaji Nagar Kolkata 40.

I have bought a birthday cake from your outlet at Tollygunge Netaji Nagar ( sree krishna bhander). I bought it yesterday at night at 9.30 pm from Netaji Nagar outlet.

The cake was very bad and I faced very bad experience yesterday. I have purchased most of my birthday cakes from that store. But yesterday I faced this issue. After cutting the cake it is not soft and gradually it turning into dust type and the smell is not good.

This is my humble request to you and your company to look at this matter.

As a customer I am very much unhappy with the same. The behaviour is also not good.

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Anand G Qlp

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Verified Buyer
| map-marker Daniawan, Bihar

Cup cake khatta

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Monginis - Cup cake khatta
Contains 2 confidential files for company representatives

I have purchased a chocolate cupcake for 60/- per piece. Two cupcakes were sour. Please give my money back, I couldn't take a bill, sorry for that.

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Loss:
$120
Cons:
  • Change staff

Preferred solution: Full refund

User's recommendation: Bad service of Daniyawa Patna branch

Zade Xed

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Verified Reviewer
| map-marker Pune, Maharashtra

Quality has been compromised in alpine choco pastry

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I was regularly visiting monginis outlet for eating my favourite Alpine choco pastry, it was made up of Belgian chocolate before now it is tasting like caramel chocolate. Moreover prices are hiked.

Local pastry r available in 40/50 rupees...

Moreover some r given 100 rs kg cakes in market. Why this quality compromise from such an well known company.

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User's recommendation: Not to consume monginis product

Sukhen S Fsu

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Verified Reviewer
| map-marker Kolkata, West Bengal

Bad/rotten food

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Monginis - Bad/rotten food

This evening, I bought some products from your Beleghata shop (opposite Ragini Cinema Hall). 1.

Chicken Hot Dog - 2 pcs, 2. Chicken Claws (I think this was the name) - 2 pcs, & 3. Chicken Spring Roll - 6 pcs. The hot dog is fine, and the claws haven't been eaten yet.

Now, my main complaint is the chicken spring roll, which has a bad smell and is totally inedible. I was very disappointed.

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Nylah Bjj

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Verified Buyer
| map-marker Kolkata, West Bengal

Pathetic and fraud service

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Monginis - Pathetic and fraud service
Contains 1 confidential file for company representatives

I have ordered Dutch choco cake from Girish park Monginis store.. and they have provided completely a wrong product and taking the exact amount of Dutch choco cake...

What type of fraud is this i think Girish park Monginis store is making people fool who are ordering from Zomato.. kindly take action regarding this other wise it will low down your goodwill in market.

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User's recommendation: I will ne er recommend any one

Vinod S Jia

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Verified Reviewer
| map-marker Lancaster, England

Very upset

Monginis - Very upset

Sector 8a, Airoli, Navi Mumbai.

I am very disappointed... I went to buy a cake, but there was one person, Ankush Yadav.

I don't know if he works there... But he claims he is a manager and didn't give me a cake. The reason being, I was only asking for the cake's price, and he told me not to ask him for the price. If I wanted the cake, I should buy it; otherwise, leave.

If no action is taken, I am sorry to say that I will file an FIR against your company and him.

Please take action and inform me. My number is 887933****.

I have sent pictures of Ankush Yadav, who acted rudely towards me.

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Preferred solution: Apology

piaa a

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Patna, Bihar

Kankarbagh branch patna

Issues - Today, I purchased a choco lava cake from the Monginis branch, and there was a small insect in it. The person who was providing service there took out the worm and threw it in the dustbin.

The other service person was behaving very rudely.

Please take action for this. (Branch of this shop - Kankarbagh near Aditya Vision, Patna-800020)

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Loss:
$60

Preferred solution: Full refund

User's recommendation: don't visit in this branch kankarbagh, patna

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